Shipping policy
Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or U.S. federal holidays.
During periods of high order volume, shipments may be delayed by a few additional business days. Please allow extra time in transit for delivery.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Standard Shipping | 4–7 business days | Calculated at checkout |
| Express Shipping | 2–4 business days | Calculated at checkout |
| Free Shipping | On orders above $XX | $0 |
Note: Delivery delays may occasionally occur due to unforeseen circumstances such as weather conditions, carrier delays, or peak seasons.
Shipment Confirmation & Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number.
Tracking information will be active within 24–48 hours.
Shipping to P.O. Boxes
We currently do not ship to P.O. Box addresses. Please provide a physical address at checkout.
Domestic Shipping
At this time, we ship only within the United States.
For international shipping inquiries, please contact our support team before placing an order.
Damages
If your order arrives damaged or defective, please contact us immediately at
📧 support@briotreats.com with photos of the package and product.
We will promptly investigate and arrange a replacement or refund.
Lost or Missing Packages
If you have not received your order within the estimated delivery time, please contact us at
📧 support@briotreats.com with your order number. We will assist in tracking your shipment and resolving the issue.
Contact Us
If you have any questions about our shipping policy, feel free to reach out to us:
📧 Email: support@briotreats.com
